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Returns & Refunds

Can I return or get a refund on items bought on eBay?

Your ability to return an item depends on the seller's return policy, which you should be able to find in the listing.

While eBay encourages sellers to be clear and specific about their return policy, it's up to them whether they accept returns. Check each listing for detailed information about returns.

If your item doesn't match the listing description, you should contact the seller first. If that doesn't work out, you can open a case in eBay’s Resolution Centre.


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